Refund and Cancellation Policy

This policy applies to TPRMly subscriptions sold by Seven Wellsprings LLC.

Refunds

If you cancel within 14 days of your first payment, we refund that payment less payment processing fees and a charge for the service used. Renewal payments are not refunded.

To ask for a refund, email billing@tprmly.com from the account owner's address within 14 days of your first payment. Approved refunds go back to the original payment method.

Cancellation

You can cancel anytime. Canceling stops future charges.

After you cancel, you keep access until the end of the period you already paid for. Annual and three-year plans are not refunded after the first 14 days; you keep access to the end of the paid term.

Your data is kept when service ends or pauses. You can sign in to view and export it.

How to cancel

An organization admin can cancel from the billing page in the app, or email billing@tprmly.com. We confirm every cancellation by email.

Questions

Billing: billing@tprmly.com. Everything else: hello@tprmly.com.